Terms and Conditions (General Terms and Conditions)

Last Updated: July 21, 2026

1. Scope of Application

These General Terms and Conditions (hereinafter "Terms") govern the relationship between Nderim Topalli (hereinafter "Provider", "we", or "us") and the user (hereinafter "User" or "you") regarding the use of the software "LinkedMemo" (including the Chrome Extension, Web Dashboard, and Mobile PWA).

By creating a LinkedMemo account via Clerk, you agree to these Terms. Conflicting terms and conditions of the User shall not apply.

2. Subject of the Contract & Services

2.1 Service Description: LinkedMemo is a "Personal CRM" tool that allows users to attach private notes to LinkedIn profiles. The data is stored in the Provider’s database and synchronized across the User's devices.

2.2 Dependency on Third Parties: The User acknowledges that LinkedMemo functions as an overlay on the LinkedIn platform. We are not affiliated with, endorsed by, or connected to LinkedIn Corporation. Changes to the LinkedIn website structure (DOM) or policies may result in temporary interruptions of LinkedMemo. The Provider strives to fix such issues but cannot guarantee uninterrupted functionality if LinkedIn blocks extensions.

2.3 AI Features: Pro Users have access to AI-powered features (e.g., Auto-Tagging) processed via third-party providers (OpenRouter). Results are generated automatically and may contain errors.

3. Account Registration & Security

3.1 Access is granted via authentication provider Clerk. The User must ensure their access credentials are kept confidential.

3.2 The User is responsible for all activities that occur under their account.

4. Plans, Payment, and Limits

4.1 Free Tier: The User may save up to 25 people free of charge and use LinkedMemo's core notes, search, and editing features without entering a payment method. Existing information remains available to view, edit, export, or delete after the limit is reached.

4.2 Pro Tier (Subscription): Pro includes unlimited saved people, AI-powered features, access to new Pro features, and priority email support at support@linkedmemo.com. Pro costs €15 per month or €144 per year, including VAT. Payments are processed by Stripe and subscriptions renew automatically until canceled. Cancellation takes effect at the end of the paid billing period.

4.3 Price Changes: We reserve the right to adjust prices for future billing cycles with 30 days' notice.

5. Right of Withdrawal (Widerrufsrecht)

Since you are a consumer in the EU, you have a statutory right of withdrawal.

Instructions on Withdrawal:

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Nderim Topalli, Falterer Berg 32, 84307 Eggenfelden, Germany, Email: support@linkedmemo.com) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email).

Consequences of Withdrawal:

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

6. User Obligations

6.1 No Scraping: You agree not to use LinkedMemo to systematically scrape data from LinkedIn or to reverse-engineer our API.

6.2 Lawful Use: You are solely responsible for the content of the notes you create. You must not store illegal, hate speech, or defamatory content.

6.3 Fair Use: We reserve the right to throttle AI usage if your volume significantly exceeds the average user activity (preventing API abuse).

7. Limitation of Liability

7.1 We are liable without limitation for intent (Vorsatz) and gross negligence (grobe Fahrlässigkeit).

7.2 In cases of slight negligence (leichte Fahrlässigkeit), we are only liable for the breach of essential contractual obligations (Kardinalpflichten). In such cases, liability is limited to the foreseeable damage typical for the contract.

7.3 Liability for data loss is limited to the typical recovery effort required if the User has made regular backups. (Note: While we host data on Supabase, relying solely on our cloud storage is at your own risk).

8. Data Protection

Our use of your personal data is governed by our Privacy Policy (see below).

9. Final Provisions

9.1 The law of the Federal Republic of Germany applies.

9.2 If any provision of these Terms is found to be invalid, the remaining provisions remain in full force.